How satisfied are you with the service you received from The Los Angeles County - Treasurer and Tax Collector?

1. 1 - Very Unsatisfied
2. 2 - Unsatisfied
3. 3 - Neutral
4. 4 - Satisfied
5. 5 - Very Satisfied

What type of service was being requested?

1. Business License
2. Property Tax
3. Public Administrator
4. Short-Term Rentals
5. Other (Please Specify)Please specify

How did you receive the services?

1. Email
2. In-Person
3. Mail
4. Online
5. Telephone

How could we have improved your experience? 

1. Limit continuous transferring
2. Experienced customer support

1. Enhanced self-service options
2. Shorter wait times

1. Prompt problem resolution
2. OtherPlease specify

To support Gender Impact Assessment initiatives in Los Angeles County, we invite you to answer some optional demographic questions. Participation is completely voluntary, and you may choose not to participate or skip any question. Your responses will help us better understand the community we serve and improve our services. Your decision whether or not to participate will not affect services or outcomes.

Responses will be used only to inform equity-focused planning and used only in aggregate.

Would you like to participate in this optional demographic survey?

1. Yes, I’d like to participate.
2. No, I prefer not to participate.