Epic-LA Customer Survey

Please take our quick 5-question survey to help us make EPIC-LA better for you!

3. Please select a rating from 1-5 for each question, with 1 being Unsatisfactory and 5 being Very Satisfied.

Topics	1	2	3	4	5	Not Applicable (N/A)
1. How easy was it to use the site?	1. How easy was it to use the site?, 1	1. How easy was it to use the site?, 2	1. How easy was it to use the site?, 3	1. How easy was it to use the site?, 4	1. How easy was it to use the site?, 5	1. How easy was it to use the site?, Not Applicable (N/A)
2. How easy was it to accomplish what you needed to do on the site?	2. How easy was it to accomplish what you needed to do on the site?, 1	2. How easy was it to accomplish what you needed to do on the site?, 2	2. How easy was it to accomplish what you needed to do on the site?, 3	2. How easy was it to accomplish what you needed to do on the site?, 4	2. How easy was it to accomplish what you needed to do on the site?, 5	2. How easy was it to accomplish what you needed to do on the site?, Not Applicable (N/A)
3. How easy to follow were the instructions and online Help?	3. How easy to follow were the instructions and online Help?, 1	3. How easy to follow were the instructions and online Help?, 2	3. How easy to follow were the instructions and online Help?, 3	3. How easy to follow were the instructions and online Help?, 4	3. How easy to follow were the instructions and online Help?, 5	3. How easy to follow were the instructions and online Help?, Not Applicable (N/A)
4. How easy was it to upload files or documents?	4. How easy was it to upload files or documents?, 1	4. How easy was it to upload files or documents?, 2	4. How easy was it to upload files or documents?, 3	4. How easy was it to upload files or documents?, 4	4. How easy was it to upload files or documents?, 5	4. How easy was it to upload files or documents?, Not Applicable (N/A)
5. Overall, how was your experience using EPIC-LA?	5. Overall, how was your experience using EPIC-LA?, 1	5. Overall, how was your experience using EPIC-LA?, 2	5. Overall, how was your experience using EPIC-LA?, 3	5. Overall, how was your experience using EPIC-LA?, 4	5. Overall, how was your experience using EPIC-LA?, 5	5. Overall, how was your experience using EPIC-LA?, Not Applicable (N/A)

4. Anything else you'd like to add?

If you'd like us to contact you, please provide your email address below.

For general questions about how to use the EPIC-LA website, please email: epiclahelp@lacounty.gov

Also, you can check out our YouTube video clips showing how to use the website.